ClubHub

Frequently asked questions

Can't find your answer? Ask your club head, or see the privacy notice.

Getting started

Who can use ClubHub?

Any TCET student with a @tcetmumbai.in email address. Register at clubhub.co.in/register.

How do I join a club?

Browse clubs at /clubs, click a club you're interested in, and click "Request to join". The club's team will review your request.

How long does approval take?

Most clubs approve within 1-2 days. You'll get a notification and email when approved.

Attendance

How does QR attendance work?

When your event starts, the organizer displays a QR code. Open ClubHub on your phone and scan it to mark yourself present. The code refreshes every 16 seconds.

I missed the QR scan. Can my attendance be added?

Yes — contact your club's event organizer. They can mark attendance manually from the event page.

Can I mark attendance from a screenshot?

No. The QR code refreshes every 16 seconds and each code can only be used a limited number of times.

Certificates

How do I get my participation certificate?

Certificates are issued after the event report is verified. You'll get a notification when yours is ready. Find it under Recap in the sidebar.

My certificate isn't showing up.

Check that your roll number is set correctly in your profile (/profile). Certificates are matched by roll number. If it's still missing, contact your club head.

Account

I forgot my password.

Use the "Forgot password?" link on the login page. A reset link will be sent to your college email.

Can I change my email address?

No. Your college email is your permanent identity on ClubHub. Contact your administrator if there's an error.

How do I update my profile?

Go to /profile from the sidebar. You can update your name, phone number, department, semester and bio.

Privacy

Who can see my profile?

Only members of clubs you belong to can see your profile in the directory. Admins and faculty can see all members.

Does ClubHub track me?

ClubHub only stores what you provide during registration and what's recorded during club activities. No ads, no third-party tracking.